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MSC Consulting and Coaching
Six Sigma Integrated Operations Management
"Continuous Business Improvement"
"Continuous Business Success"

Back to Basics

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Before you venture into e-business, e-commerce, e-..., have you assured that
your business processes are value added?  Need we say more? Our process mapping approach will provide that information.

Management Services Consultants provides services of Verification and Validation (IVV) that will keep the system of supply chain continuous and value added, as illustrated by the following model, which we think is the key to unlocking Knowledge Management.  


TOOLS
 
Organizational Performance Assessment
A process that enables an organization to identify and define the strengths and areas for improvement.  A process that enhances gap analysis
  Beyond Customer Expectations - Customer Relations Management
A process that enables an organization to know and understand the market for the ultimate customer and supplier relations management
  Process Improvement or Management
A process that enables operations simplification, defect elimination, minimization of variability, value maximization, supply chain alignment and management.
  Problem Identification and Resolution
A process that enables the identification, verification and resolution of the right problem.  
Other Tools
 Statistical Process Control (SPC)
Team formation and development
Effective team work

RELATED SITES
www.amanet.org/

www.asq.org/

http://www.amsup.com/
http://www.benchnet.com/
http://www.cci.org/
http://www.nahq.org/
http://deming.eng.clemson.edu/onlineq.html