MSC Consulting and Coaching

Organizational Performance Assessment (OPA)

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If you want to measure* and assess your company's performance, or experiencing rapid growth, or have concerns about profitability, mapping your business will provide
the solution. Our process mapping and assessment approach gives a complete picture of how your business operates—and highlights opportunities for improvement in
  Leadership
  Strategic planning
  Customer and market focus
  Information and analysis
  Human resource focus
  Process management
  Business results
  Application of the,
       Malcolm Baldridge National Quality Award Criteria
       ISO/QS 9000 elements
       ISO 14000 elements

* Find out what your organization's Baseline, Entitlement and Benchmarking measurements are and should be.